TODAY

Alibaba's QoderWake digital workers cut root-cause analysis from 30 to 2 minutes internally

Alibaba packaged its agent commercialization into a 'production-grade digital employee.' The Harness-First architecture continuously learns across memory, skills, strategies, validation rules, and workflows — claimed to solve the perennial agent task-amnesia problem. The first role is a digital programmer; internally, single-issue root-cause analysis dropped from 30 minutes to 2. Digital analysts, customer managers, and content editors are next. Both individuals and enterprises can apply to hire or customize an instance. For Chinese-speaking industry readers: after Manus, this is the second China-based agent product to publish concrete internal performance numbers.